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Cookies Policy

Last Updated: June 3, 2026

What Are Cookies

Cookies are small text files that are placed on your device when you visit a website. They are widely used to make websites work more efficiently and provide information to website owners.

How We Use Cookies

birch-swan uses cookies to:

  • Remember your cookie consent preferences
  • Understand how you use our website
  • Improve your browsing experience
  • Analyze website traffic and performance
  • Remember your form inputs during your session

Types of Cookies We Use

Essential Cookies

These cookies are necessary for the website to function properly. They enable core functionality such as security, network management, and accessibility.

  • cookieConsent: Stores your cookie consent preferences (expires after 365 days)
  • sessionData: Maintains your session state during form submissions (session cookie)

Analytics Cookies

These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously.

  • _ga: Google Analytics cookie used to distinguish users (expires after 2 years)
  • _gid: Google Analytics cookie used to distinguish users (expires after 24 hours)

Functionality Cookies

These cookies enable the website to provide enhanced functionality and personalization.

  • serviceSelection: Remembers your selected service choice (expires after 30 days)

Third-Party Cookies

Some cookies are placed by third-party services that appear on our pages. We use:

  • Google Analytics: To analyze website usage and improve our services

These third parties may use cookies to collect information about your online activities across different websites.

Managing Cookies

You can control and manage cookies in several ways:

Browser Settings

Most web browsers allow you to control cookies through their settings. You can set your browser to:

  • Block all cookies
  • Block third-party cookies only
  • Clear all cookies when you close the browser
  • Allow cookies from specific websites

Cookie Banner

When you first visit our website, you'll see a cookie banner where you can accept or reject non-essential cookies. You can change your preferences at any time by clearing your browser cookies and revisiting the site.

Opt-Out Links

To opt out of Google Analytics tracking, you can install the Google Analytics Opt-out Browser Add-on.

Impact of Disabling Cookies

If you choose to disable cookies, some features of our website may not function properly. Specifically:

  • You may need to re-accept the cookie banner on each visit
  • Form selections may not be remembered
  • We won't be able to improve the website based on usage patterns

Cookies and Personal Data

Most cookies we use do not collect personal data that identifies you. Analytics cookies collect anonymized data about your browsing behavior. For more information about how we handle personal data, please see our Privacy Policy.

Changes to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in technology, legislation, or our business operations. Please check this page regularly for updates.

Contact Us

If you have questions about our use of cookies, please contact us at:

Email: [email protected]
Address: Level 3, 142 Collins Street, Melbourne VIC 3000, Australia

birch-swan

Transforming Australian homes with thoughtful design and expert craftsmanship.

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